Frequently Asked Questions.

BEFAS is a premium Vietnamese fashion local brand specializing in minimal streetwear and unisex apparel. We focus deeply on delivering the best consumer experience through high-quality fabrics, meticulously researched fits, and versatile everyday designs.

Our unisex t-shirts are crafted from 100% premium double-compact cotton (ranging from 250gsm to 280gsm), featuring excellent 2-way stretch. The fabric is pre-shrunk and processed to maintain a heavy, structured boxy shape while remaining highly breathable and colorfast after numerous washes.

Once your order is handed over to the shipping carrier, you will receive a confirmation email with a tracking number. You can also search directly on our Order Tracking page.

To ensure fast shipping, BEFAS starts processing orders very soon after placement. Please contact our support team within 1 hour of purchase if you need to modify your order details.

BEFAS supports Cash on Delivery (COD), direct bank transfer via MBBank 992799999 - HO KINH DOANH BEFAS, and other credit/debit card options or e-wallets activated at the checkout page.

All orders are processed and shipped directly from our BEFAS studio in Ho Chi Minh City, Vietnam.

Items can be returned within 14 days of delivery. They must be in their original condition, unworn, unwashed, and with all tags and original packaging intact.

Currently, return shipping fees for international orders are paid by the customer. For domestic orders, BEFAS will provide shipping labels or support on a case-by-case basis.

You can file a complaint by emailing [email protected], calling 0876778715, using our Contact Us page, or the Returns portal. Please provide your order number, contact details, and any relevant photos or receipts.

BEFAS will acknowledge receipt of your complaint within 24 business hours and propose a resolution path within 3 business days of receiving complete information.

Please follow the wash care instructions attached to each garment. Generally, we recommend gentle hand/machine wash, avoiding strong detergents, and drying in shade.

Currently, BEFAS focuses on our ready-to-wear seasonal collections, alongside select custom/bespoke features on the website.